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Posted 16 June 2009 |
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We're often asked how important it is to be number one in Google.
Of course, without any research, you can presume being number one will
bring the majority of traffic. But if competition is too strong,
at what point do you consider a search engine optimisation campaign a
success? We take a look at industry wide research and give you our
verdict below.
What does research show?
Cornell University
In 2008,
Cornell University performed eye tracking research on the use of
Google. Their results on "How does rank influence the amount of
attention a link receives?" proved very interesting. The glaring fact
was that the top three of Google's results received 79% of all clicks.
Interestingly, users in the experiment appeared to spend virtually
the same amount of time looking at links ranked No.1 and No.2, despite
users normally always clicking on the 1st link.
After the first two links, fixation drops off markedly. One
interesting suggestion is that, once people get beyond the first five
links, they have to scroll down leaving the remaining links which get
similar attention. You could argue that whether you are 5th or 10th,
it's not that important.
Eye Tracking
Joint research led by eye tracking firm Eye Tools provided
interesting results too. Their research showed a 'golden triangle'
where most of the user attention was spent on. Below is an image
displaying the results (click on it for a larger version). The red
represents the most viewed areas, with grey being not viewed at all.
The 'X' marks on the image is where people have clicked.

Despite previous research claiming Google AdWords adverts were
largely ignored, the triangle clearly show these and the first few
'organic' results are the most viewed. The full breakdown of viewing
attention is below.
Rank 1 - 100%
Rank 2 - 100%
Rank 3 - 100%
Rank 4 - 85%
Rank 5 - 60%
Rank 6 - 50%
Rank 7 - 50%
Rank 8 - 30%
Rank 9 - 30%
Rank 10 - 20%
The research was comparable with Cornell's where, after a sharp
decline, once a user had scrolled to the other results viewing figures
went up again, supporting a theory that being bottom of the 1st page
isn't so bad after all!
What do people think?
It's always good to hear what people actually say in addition to
advanced research. A survey from iProspect showed
that 49% of us change our search terms and/or search engine after not
finding our desired result on the first page. Just 8% of us are keen
enough to go beyond the third page of results.
Results from the research also suggests that being on the first
page of search engine results indicates to people that you are important.
In 2008, 39% of search engine users believed that the companies whose
websites were among the top search engine results were the leaders in
their field. This figure has grown from 36% in 2006, and 33% in 2002.
Another 42% feel neutral on this question, with only 19% believing
that the top search engine rankings do not automatically indicate an
industry leader.
What does the research mean?
The web provides a lot of information at our finger tips, and
because of this, people expect this information quickly. The result is
people are becoming increasingly impatient, so when it comes to
Google, if an answer isn't found quickly, users would rather try
another search phrase. More research from Enquisite suggests 90% of
all clicks come from the first page of results.
Being in the top three will give a huge amount more traffic than
the lower positions, but if you are near the bottom, the difference
between 6th and 10th isn't such a huge gulf. However, the difference
between being 10th and 11th (i.e. the second page) is night and day.
The research ultimately shows that however attractive or advanced
your website is, if you really want to have an online success story,
you have to invest heavily in Search Engine Optimisation as well as on
the website itself.
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